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One possible cause may be that “you cancelled it yourself”. On 4th February I received an e-mail saying that my subscription had been cancelled. The “next payment” showed on the account as €26.35. The renewal would cost €26.35 and if I didn’t want to continue I should cancel 3 days in advance.Įven though the account is on auto-renew via credit card, I checked on 3rd February to make sure that sufficient Skype Credit was on the account. On 5th January I received an e-mail to tell me that my annual subscription of a German Skype number would extend automatically on 4th February. It was on some websites, it was printed on calling cards. This time, one that I use for various projects. Two weeks ago I had the unpleasant situation of problems with a different number. I would have accepted a “from the next expiry date you will need to pay more for the number”, but I do not accept Skype taking my money for a subscription and half way through changing the conditions and demanding more money for the same service. Since this was a number that very few clients had, I decided to book a new number with a new provider and cancelled all subscriptions on that account entirely. However my provider was unable to take over the number, because although they submitted the documentation to do so, they told me that Skype did not respond to them and the number was not released. I was given the option of porting the number to another provider, which I tried to do. After a length discussion with a chat agent, I was told that my subscription (which was also not due for renewal) no longer included a free number and I would need to purchase the same number separately. Last year at the end of March I was informed that one of my numbers would expire, even though it was not due for renewal. Some of these are old enough to have subscriptions, that include numbers without extra charge. I have (had) several Skype accounts for my business, managed through the Skype Manager. I would like to warn other business users with German Skype Numbers about the fate that awaits them.